PlayAdda Support

Need help? Email abdul.maalik09@gmail.com and we'll get back to you as soon as we can. A few common questions are answered below.

I found a bug or the app crashed

Email abdul.maalik09@gmail.com with your device model, iOS/Android version, and what you were doing when it happened. A screenshot or screen recording helps a lot.

I want a refund, or a purchase didn't go through

Purchases are processed and billed entirely by Apple or Google, so refunds must be requested through them directly:

• iOS: reportaproblem.apple.com
• Android: Google Play Help — Request a refund

If a purchase was charged but coins/gems/premium didn't unlock in the app, email us with your order/receipt ID and we'll investigate.

I lost purchases after reinstalling or switching devices

Open PlayAdda → Premium or the coin store → Restore Purchases, signed in with the same Apple ID / Google account used to buy them.

I want to delete my account

In the app: Settings → Delete Account. See our Data Deletion page for details, or the Privacy Policy for what gets removed.

Something else

Email abdul.maalik09@gmail.com — we read every message.